FitCal Privacy Policy
FitCal ("FitCal", "the App", "we", "us", or "our") helps users track meals, estimated nutrition information, weight-related goals, and related wellness information.
This Privacy Policy explains what information may be collected when you use FitCal, why it is processed, how it may be shared with service providers, how it is protected, and the choices available to you.
1. Information We Collect
Depending on the features you use, FitCal may process:
Account and Authentication Information
- Email address
- Account identifiers (UUID)
- Google or Apple authentication identifiers
- Authentication tokens and session records (JWT)
Profile and Wellness Information
Information voluntarily provided to personalize FitCal, such as:
- Height and current weight
- Biological sex (for basal metabolic rate and macro targets calculation)
- Goals (weight loss, maintenance, muscle gain) and target weight
- Daily physical activity level
- Nutrition targets (calories, protein, carbs, fat)
- Weight history entries
Meal and Nutrition Information
- Logged meal entries and portion labels
- Estimated calories, protein, carbohydrates, and fat
- Meal timestamps and analysis summaries
Food Images
When you choose to analyze a meal using the camera or photo library, FitCal processes the image to provide an AI-assisted estimate of foods and nutrition information.
Subscription Information
FitCal may process:
- Subscription status and package identifiers
- Store source (Apple App Store or Google Play)
- Entitlement state and expiration/renewal dates
FitCal does not receive or store the user's full payment-card details. Payments are handled directly by Apple App Store or Google Play.
Piko, Rewards and Referral Information
- Piko progression and virtual Piko Energy balance
- Reward claims and unlocked milestones
- Referral codes and referral relationships
- Device installation identifiers for anti-abuse and reward qualification
Device, Security and Diagnostic Information
- Installation platform (iOS / Android) and app version
- Security and authentication events
- Server logs and IP address (used solely for rate limiting, abuse prevention, and network security)
- App activity and analytics events
- Device or app installation identifiers used for analytics, attribution, subscription measurement, fraud prevention, and service operation
2. How We Use Information
FitCal uses information to:
- Provide, maintain, and operate the App
- Authenticate users and secure accounts
- Personalize nutrition targets and caloric recommendations
- Analyze meal images when requested
- Save meal and weight history
- Manage Piko progression and reward distribution
- Manage Premium access and store subscriptions
- Process referral rewards and prevent fraudulent activity
- Provide customer support and resolve technical issues
- Understand application usage and improve product experience
- Measure app acquisition and attribution performance
- Diagnose crashes, failures, and technical issues
- Comply with legal obligations
3. Artificial Intelligence Processing
FitCal uses AI-assisted systems powered by Google Gemini to estimate foods, portions, and nutritional values from user submissions. AI-generated nutrition values are estimates and should not be considered medical advice or guaranteed facts.
4. Service Providers
FitCal relies on trusted third-party service providers to deliver the service:
- Render: Application hosting and backend infrastructure
- Turso / libSQL: Cloud database infrastructure
- Google Gemini: AI-assisted meal vision analysis
- RevenueCat: In-app subscription management, entitlement verification, and subscription attribution/measurement
- Meta (Facebook): App analytics, app activation/registration measurement, and advertising attribution support
- PostHog: Product analytics and app usage measurement
- Brevo: Transactional email delivery and secure OTP verification codes
- Apple: Sign in with Apple and App Store in-app purchases
- Google: Google Sign-In and Google Play in-app purchases
5. Data Sharing and Sale Prohibition
FitCal does not sell personal information.
FitCal uses third-party service providers for essential application infrastructure, analytics, subscription management, security, and attribution measurement.
Depending on the platform and features used, limited app activity, device/app identifiers, subscription-related information, and analytics events may be processed by service providers such as Meta, PostHog, RevenueCat, Apple, and Google for purposes including application analytics, attribution measurement, subscription management, fraud prevention, and service improvement.
FitCal does not provide meal photos, nutrition history, weight history, health information, email addresses, or payment-card information to Meta or PostHog for advertising purposes.
Information may also be disclosed when required by law or when reasonably necessary to protect the security and integrity of the service.
6. Data Retention
FitCal retains account and product data while your account remains active or as reasonably necessary to provide the service. When an account is deleted, associated personal data is permanently deleted or anonymized, subject only to legitimate retention requirements (such as dispute resolution or fraud prevention records).
7. Account and Data Deletion
Users can initiate account deletion at any time:
- Inside FitCal: Profile → Settings → Delete Account
- Outside the App: https://fitcal-api-7g3d.onrender.com/delete-account
8. Security
FitCal uses reasonable technical and organizational safeguards, including encrypted network communications (HTTPS/TLS) and cryptographically salted hashing (HMAC-SHA256) for authentication. No digital method is 100% secure.
9. Children's Privacy
FitCal is not directed to children below the minimum legal age permitted for independent digital consent under applicable jurisdiction law.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. To exercise your rights, contact us:
Operator: Furkan Elidolu
Privacy & Support Contact: tryfitcal@gmail.com
Support Portal: https://fitcal-api-7g3d.onrender.com/support